1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Date of birth

B. Health Information (Protected Health Information – PHI)
When you engage in medical or telehealth services, we may collect health-related information including, but not limited
to:

• Medical history
• Intake forms and questionnaires
• Diagnoses, assessments, and treatment plans
• Prescription and medication information
• Communications with clinicians

C. Technical & Usage Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on our website

2. How We Use Your Information

We use your information to:

• Provide medical, telehealth, and wellness services
• Conduct clinical evaluations and treatment planning
• Coordinate prescriptions and care when clinically appropriate
• Communicate with you about appointments, services, and care
• Maintain accurate medical records
• Process payments and billing
• Improve our website and services
• Comply with legal, regulatory, and accreditation requirements

We do not sell or rent your personal or health information.

3. HIPAA & Protected Health Information (PHI)

When we provide healthcare services, certain information is considered Protected Health Information
(PHI) under HIPAA.

We use and disclose PHI only as permitted by law, including:

• For treatment, payment, and healthcare operations
• To comply with legal obligations
• With your written authorization, when required

You have rights under HIPAA, including the right to:

• Access your health records
• Request corrections to your records
• Request restrictions on certain uses or disclosures
• Receive an accounting of disclosures

Requests regarding your PHI may be submitted using the contact information below.

4. Telehealth Services & Electronic Communications

By engaging in telehealth services with Abundant Health, you acknowledge and consent to:

• The electronic transmission of medical information
• Communication via secure portals, email, or text when appropriate
• The inherent risks associated with electronic communication

We take reasonable steps to ensure telehealth communications are conducted through secure, HIPAA-compliant systems.

5. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your information, including:

• Secure servers and encrypted data transmission
• Role-based access controls
• HIPAA-compliant software platforms
• Regular monitoring and security updates

Despite our efforts, no system can be guaranteed to be 100% secure.

6. Sharing of Information

We may share information with:

• Licensed clinicians involved in your care
• HIPAA-compliant service providers (e.g., EHRs, billing platforms)
• Partner pharmacies or laboratories, when clinically indicated
• Regulatory authorities, as required by law

All third-party partners are required to maintain appropriate privacy and security protections.

7. Cookies & Analytics

Our website may use cookies and analytics tools to:

• Improve site functionality
• Understand user engagement
• Enhance user experience

You may disable cookies through your browser settings.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under the age of 18
without appropriate consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or your privacy rights, please contact:

Abundant Health & Wellness LLC

Email: admin@haveabundanthealth.com

Phone: 615-863-1444